Having trouble logging into your Limited account? Here are common issues and solutions.
Issue 1: "User Does Not Exist"
This message appears when the app cannot find an account matching your phone number.
What to Do:
- Double-check your selected country code.
- Verify your phone number is entered correctly.
- Tap "Continue" to proceed to the OTP section.
If the Issue Persists:
- If your country code and number are correct but you still see "User Does Not Exist," you might not have a registered account.
- In this case, contact Limited support for assistance.
Issue 2: OTP Not Received
If you don't receive the 6-digit verification code on the OTP screen:
What to Do:
- Verify your country code and phone number are correct.
- Ensure you have a stable internet connection and mobile signal.
- Try the "Resend OTP" button.
If the Issue Persists:
- Check for network restrictions or signal issues that might block SMS messages.
- If you're still having trouble, reach out to Limited support for assistance.